Tag Archives: operations manuals

Don’t underestimate the power of a digital franchise manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on … Continue reading

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3 Things Your Franchise Intranet Must Have For A More Consistent Customer Experience

Something is brewing across the franchise community: a heightened focus on compliance.   Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups … Continue reading

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Better Operations Manuals with WorkMap – Now part of our offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months! We’ve been developing the WorkMap methodology over ten years, … Continue reading

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Take control of your franchise today!

A franchise intranet that delivers consistency and efficiency is key. A franchise intranet enables more successful franchise businesses. A single entry point for communication, training and operations management. It is paramount for franchisors to successfully manage their franchise business. Franchisees … Continue reading

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Franchise Software/Franchise Intranet – Build your own or invest in out of the box-solution?

As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after … Continue reading

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Franchise Software – What Every Franchise Consultant Needs to Know

As per the Franchise Business Economic Outlook report of the International Franchise Association (or IFA), growth rate of new franchise business in 2013 will outpace the expected growth in most private sectors. Concomitantly, the Annual Business Leader Survey by IFA … Continue reading

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Is SharePoint Enough To Run My Franchise Intranet?

What you need is a high powered Intranet fuelled by a franchise software based in the cloud. I recently visited a franchise customer in Norway who is expanding aggressively, opening new locations. With new outlets and additional staff, the pressure … Continue reading

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