Tag Archives: online franchise manuals

Build your franchise house on a foundation of rock, not sand

So you have taken the decision to franchise your business. What’s next? Once you take the decision to franchise, building a solid foundation is critical. You can’t build a franchise on a foundation of sand. And it’s not just about … Continue reading

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The Three C’S of Franchisee Relationship Fixing

What’s your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. … Continue reading

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Don’t underestimate the power of a digital franchise manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on … Continue reading

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Summer is the time to plan your franchise intranet

While many Europeans (and some Americans) are heading out for well-deserved summer holidays, business owners are using the summer period to prepare for the fall and build a better performing business model. This is a great time to take a … Continue reading

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3 Things Your Franchise Intranet Must Have For A More Consistent Customer Experience

Something is brewing across the franchise community: a heightened focus on compliance.   Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups … Continue reading

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Chainformation to Equip Norway’s Largest Tanning Franchise With Franchise Software

“Brun og Blid” Taps Chainformation for High Powered Franchise Intranet and Digital Operations Manuals MALMO, SWEDEN–(Marketwired – May 14, 2013) – Chainformation, a leading provider of software for retail, franchise and chain businesses, today announced it will implement franchise software with Brun og … Continue reading

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Better Operations Manuals with WorkMap – Now part of our offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months! We’ve been developing the WorkMap methodology over ten years, … Continue reading

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