Tag Archives: franchise manuals

Is Your Franchisor Providing Online Support and Training?

In a recent post, I discussed what prospective franchisees look for in a franchise. With a score of 6.7 out of 10, “Franchise Training and support” ranked second only to “potential earnings” as the most important item considered by a … Continue reading

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Don’t underestimate the power of a digital franchise manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on … Continue reading

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The importance of a common view across your franchise

A franchise that doesn’t manage its brand will ultimately go out of business. But to manage your brand is more than creating powerful visual image. You also need to rely on your franchisees share your view. Let me clarify: nobody … Continue reading

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3 simple steps to move franchise consistency in the right direction

Consistency is the ultimate proof that your franchise is accomplishing what it’s set out to be. The bottom line is, that if your franchise is not able to provide the same customer experience, product and service across all of your locations, … Continue reading

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Chainformation to Equip Norway’s Largest Tanning Franchise With Franchise Software

“Brun og Blid” Taps Chainformation for High Powered Franchise Intranet and Digital Operations Manuals MALMO, SWEDEN–(Marketwired – May 14, 2013) – Chainformation, a leading provider of software for retail, franchise and chain businesses, today announced it will implement franchise software with Brun og … Continue reading

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Better Operations Manuals with WorkMap – Now part of our offering!

Today we announced WorkMap for improved franchise compliance and operations manuals.  This is something I am really excited about and you will be hearing much more about over the coming months! We’ve been developing the WorkMap methodology over ten years, … Continue reading

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Franchise Software/Franchise Intranet – Build your own or invest in out of the box-solution?

As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after … Continue reading

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