- Do you know the three P’s required to successfully franchise your business?
- Five Reasons To Re-Focus on Your Franchise Intranet
- Build your franchise house on a foundation of rock, not sand
- The Three C’S of Franchisee Relationship Fixing
- Is Your Franchisor Providing Online Support and Training?
- Is your Franchise Knowledge Powered and Enabled to Learn?
- Don’t underestimate the power of a digital franchise manual
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Tag Archives: franchise communication
What’s your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. … Continue reading
In a recent post, I discussed what prospective franchisees look for in a franchise. With a score of 6.7 out of 10, “Franchise Training and support” ranked second only to “potential earnings” as the most important item considered by a … Continue reading
According to a recent study by Franchise Mind Corp., 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. Here are three critical findings: Master Licensees consider operational improvements as … Continue reading
Consistency is the ultimate proof that your franchise is accomplishing what it’s set out to be. The bottom line is, that if your franchise is not able to provide the same customer experience, product and service across all of your locations, … Continue reading
While many Europeans (and some Americans) are heading out for well-deserved summer holidays, business owners are using the summer period to prepare for the fall and build a better performing business model. This is a great time to take a … Continue reading
Something is brewing across the franchise community: a heightened focus on compliance. Study after study shows that providing a consistent customer experience from location to location, is the most critical component in building a successful franchise. Yet many start-ups … Continue reading
As any franchise owner or multi-unit store operator will testify, there comes a time when internal communications need to be tackled; how to best keep staff informed and properly trained. Over my +15 years in franchise/retail, I’ve seen client after … Continue reading