Tag Archives: digital franchise manuals

Build your franchise house on a foundation of rock, not sand

So you have taken the decision to franchise your business. What’s next? Once you take the decision to franchise, building a solid foundation is critical. You can’t build a franchise on a foundation of sand. And it’s not just about … Continue reading

Posted in Franchise Intranet, Franchise Software | Tagged , , , , , , , , | Leave a comment

The Three C’S of Franchisee Relationship Fixing

What’s your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. … Continue reading

Posted in Franchise Intranet, Franchise Software, WorkMap | Tagged , , , , | Leave a comment

Is Your Franchisor Providing Online Support and Training?

In a recent post, I discussed what prospective franchisees look for in a franchise. With a score of 6.7 out of 10, “Franchise Training and support” ranked second only to “potential earnings” as the most important item considered by a … Continue reading

Posted in Franchise Intranet, Franchise Software, WorkMap | Tagged , , , , , | Leave a comment

Is your Franchise Knowledge Powered and Enabled to Learn?

According to a recent study by Franchise Mind Corp., 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. Here are three critical findings: Master Licensees consider operational improvements as … Continue reading

Posted in Franchise Intranet, Franchise Software | Tagged , , , , , , , , , , | Leave a comment

Don’t underestimate the power of a digital franchise manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on … Continue reading

Posted in Franchise Intranet, Franchise Software, WorkMap | Tagged , , , | Leave a comment

The importance of a common view across your franchise

A franchise that doesn’t manage its brand will ultimately go out of business. But to manage your brand is more than creating powerful visual image. You also need to rely on your franchisees share your view. Let me clarify: nobody … Continue reading

Posted in Franchise Intranet, Franchise Software | Tagged , , , , | 1 Comment

3 simple steps to move franchise consistency in the right direction

Consistency is the ultimate proof that your franchise is accomplishing what it’s set out to be. The bottom line is, that if your franchise is not able to provide the same customer experience, product and service across all of your locations, … Continue reading

Posted in Franchise Intranet, Franchise Software | Tagged , , , , | Leave a comment