Author Archives: chainformation

Do you know the three P’s required to successfully franchise your business?

There is one thing that separates those who succeed from those that fail. To successfully expand as a franchise, you must fix the foundation of your house first! So you’re getting ready to franchise your business? Hold your horses. Before … Continue reading

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Five Reasons To Re-Focus on Your Franchise Intranet

“In the rush to adopt new and exciting technologies, franchise businesses risk overlooking one of their most powerful assets.” Today a franchise intranet is rightly regarded as a necessity. This can result in web properties being taken for granted, as … Continue reading

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Build your franchise house on a foundation of rock, not sand

So you have taken the decision to franchise your business. What’s next? Once you take the decision to franchise, building a solid foundation is critical. You can’t build a franchise on a foundation of sand. And it’s not just about … Continue reading

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The Three C’S of Franchisee Relationship Fixing

What’s your new year’s resolution? To improve the relationship with your franchisees? Not a bad idea. I’ve written previously that 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. … Continue reading

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Is Your Franchisor Providing Online Support and Training?

In a recent post, I discussed what prospective franchisees look for in a franchise. With a score of 6.7 out of 10, “Franchise Training and support” ranked second only to “potential earnings” as the most important item considered by a … Continue reading

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Is your Franchise Knowledge Powered and Enabled to Learn?

According to a recent study by Franchise Mind Corp., 50% of Franchise Master Licensees are not satisfied with ongoing support from the Franchisors and want help to perform better. Here are three critical findings: Master Licensees consider operational improvements as … Continue reading

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Don’t underestimate the power of a digital franchise manual

Whether you are operating a franchise spa, tanning salon franchise, or a restaurant franchise, a properly written franchise manual will help you outperform competition. But having a digital franchise manual is not the same as slamming a PDF document on … Continue reading

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