Swedish pharmacy chain implements high powered Intranet to laser focus on compliance and communications.
Chainformation, a leading provider of software for retail, franchise and chain businesses, has implemented its franchise software platform with Vårdapoteket, a Swedish nationwide pharmacy chain with 30 locations and annual sales of 1900 MSEK (280 MUSD). A case study on the implementation can be found here.
The cloud based franchise software, also known as CCM, delivers know-how, business data and content to a high powered Intranet across the Vårdapoteket network.
Accessible directly from the store counter, the single point of entry enables faster communication and collaboration for pharmacists and staff in store by providing:
- Faster, role-based communication
- Brand and Identity Guidelines
- Marketing Design Templates and Execution tools
- Daily Sales Reporting and KPIs via cell phone
- Ability to text patients when prescriptions are ready for pick up
According to Tobias Ekros , Sales and Assortment Director at Vårdapoteket: “Managing a multi-store pharmacy network which handles products that are often life critical to customers/patients with urgent conditions emphasizes the need for efficient communications. With limited resources to develop our own solution, we decided to source an intelligent software platform that facilitated our day-to-day operations and communications. CCM by Chainformation was ready out of the box at an affordable rate. Most importantly, their franchise software it was built and perfectly suited for a chain like ours.”
Chainformation also completed the integration between the cloud based franchise software and Vårdapoteket’s ERP system. This enabled the organization to push data such as key performance indicators to the Intranet and store manager’s cell phones.
Says Anders Hall, Sales & Marketing Manager at Chainformation: “We are tremendously proud to be working with Vårdapoteket. In implementation, we also integrated our cloud based franchise software with Vårdapoteket’s ERP system to enable information to flow seamlessly directly to the store. The roll-out is a great example of how Chainformation is able to rapidly deploy an approach that delivers knowledge and critical information to the organizations of large chains and alliances.”
Over the past twelve years, Chainformation has provided franchise software and partnered with some of Scandinavia’s most demanding franchise- and retail-chains, including Wayne’s Coffee, Colorama, IC Company and ICEBAR by ICEHOTEL.
Click here for a PDF about the case